Admin

3 articles

Content Moderation

If you enable Content Moderation in your workspace, Relay Pilot will automatically check every inbound message before it’s accepted. This helps prevent harmful content from entering your support queue.

Updated 3 months ago

Install the Chat Widget

Add live chat to your website.

Updated 3 months ago

Sequential Ticket IDs

Sequential Ticket IDs give your tickets clean, memorable numbers like #1, #2, #3 instead of random alphanumeric codes. You can also add a custom prefix to match your brand, like ACME-1 or SUP-42.

Updated 3 months ago