Roles and Permissions
Understand what each role can do.
Role overview
- Viewer: read-only
- Agent: respond to tickets
- Admin: manage settings
- Owner: billing and full control
Assign the least-privileged role that fits the job.
Last updated Jan 15, 2026
Understand what each role can do.
Assign the least-privileged role that fits the job.
Last updated Jan 15, 2026